Connected Customer Accounts
Ability OMS + Ability Web Store
Give customers convenient access to their purchase history and order details while keeping customer and order information connected behind the scenes.
Help customers find answers after checkout
The customer experience continues after an order is placed. Shoppers may want to review an earlier purchase, check an order’s status, or look up its details.
When Ability Web Store and Ability OMS work together, customers can sign in to their online account and access that information through your website.
Two products working together
Ability OMS connects customer and order information to support your operations and customer service team. Ability Web Store makes purchase history and order details available to customers through their online accounts.
Together, they help you:
- Give customers convenient access to their order information.
- Support self-service for routine purchase-history and order-status questions.
- Connect the online account experience with the information your team uses behind the scenes.
See how the connection could work for your business
Talk with Ability Commerce about connecting your order operations and your customers’ online account experience.